ATM Users -Be Aware
Do’s and Don’ts of ATM transactions
Do’s
- Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)
- After completion of transaction ensure that welcome screen is displayed on ATM screen
- Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
- Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
- Look for extra devices attached to the ATMs that looks suspicious
- Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorised transaction
- Check the transaction alert SMSs and bank statements regularly
- If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
- Immediately check your phone for SMS for debit amount
Don’ts
- Do not write your PIN on the card, memorise your PIN number
- Do not take help from strangers or handover your card to anyone for using it
- Do not disclose your PIN to anyone, including bank employees and family members
- Do not allow the card to go of your sight when you are making a payment
- Avoid speaking on the mobile phone while you are transacting
